At runningcoco, we offer a range of secure payment methods to ensure your shopping experience is seamless and convenient. Please read the following payment policy to understand the payment options, security measures, and processing details.

💳 1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payment via your PayPal account
  • Apple Pay: Fast and secure payments with Apple Pay
  • Google Pay: Convenient payments through Google Pay
  • Other payment methods: Available at checkout, depending on your location

All payment methods are subject to verification.

🔒 2. Payment Security

We use the latest encryption technology to ensure that your payment details are secure. Our website is SSL-certified, which means your personal and payment information is protected during transactions.

  • 3D Secure: For added security, we use 3D Secure technology for credit card payments, ensuring your card details are verified by your bank.

🕑 3. Payment Processing

  • Payments are processed immediately after the transaction is completed.
  • Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
  • If payment is declined, please verify your card details or choose another payment method. You will be notified if there is an issue with the payment processing.

💵 4. Currency and Pricing

  • Prices on the website may be subject to change without prior notice, but the price at checkout will be the final price for your order.

🧾 5. Billing Information

  • Please provide accurate billing information, including your name, address, and payment details, to ensure smooth order processing.
  • If the billing information does not match the details held by your bank or payment provider, your payment may be declined.

🔄 6. Order Cancellation and Refunds

  • Order Cancellation: If you wish to cancel an order, please contact us immediately. Once an order has been processed or shipped, it cannot be canceled.
  • Refunds: If you are eligible for a refund, it will be processed to the original payment method. Refunds may take up to 7-10 business days to appear on your account, depending on your payment provider.

🌍 7. International Payments

For international orders:

  • Your bank or payment provider may charge a foreign transaction fee or exchange rate fees, which are not under our control.
  • Please check with your payment provider for any additional charges or fees for international transactions.

📞 8. Contact Us

If you have any questions or issues regarding payments, please contact our customer support team:

  • Email: [email protected]
  • Phone: +91-630-265-9451
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8)
  • Address: D No. Plot No. 128, Subhan Colony, Chandrayangutta, Bandlaguda, Charminar, Hyderabad, Telangana, 500005

Thank you for shopping with runningcoco! We strive to provide you with the safest and most convenient payment options.

This policy may be updated periodically. Please check back for the latest version.